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Terms of Service

Pain Free UK Terms of Sale and Conditions of Use

IMPORTANT – PLEASE READ CAREFULLY:
These Terms of Sale and Conditions of Use (“Terms”) govern your access to, use of, or purchase from the Pain Free UK website. They contain disclaimers of warranties and limitations of liabilities (see Sections 15 and 16). These Terms form an essential basis of our agreement. Please print and retain a copy of this agreement for your records.

AGREEMENT CONTAINS ARBITRATION AND CLASS ACTION WAIVER PROVISIONS:
These provisions waive your right to a court hearing, a jury trial, and participation in a class action. Arbitration is mandatory and the exclusive remedy for all disputes, unless specified below in Section 17 or if you opt-out. Please carefully review the dispute resolution provisions in Section 17.

Terms Overview
By accessing, using, or placing an order through our website, you agree to be bound by these Terms. If you do not agree to these Terms in their entirety, you are not authorized to use the website.

You can review the most current version of the Terms at any time on this page (https://painfreeuk.co/pages/terms-of-service). We reserve the right to update, change, or replace any part of these Terms by posting updates to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following any changes constitutes acceptance of those changes.

TABLE OF CONTENTS

  1. Website Use
  2. Privacy & Security Disclosure
  3. General Conditions and Website User Conduct Restrictions
  4. Products Sold for Personal Use Only
  5. No Medical Advice, Accuracy, Completeness, and Timeliness of Information
  6. Modifications to the Website and Prices
  7. Payment
  8. Order Placement and Acceptance
  9. Subscribe & Save Program
  10. Shipping
  11. Delivery Confirmation
  12. Money Back Guarantee
  13. Standard Returns and Refunds Policy; Lifetime Warranty
  14. Social Media
  15. Disclaimer of Warranties
  16. Disclaimer of Liabilities
  17. Dispute Resolution by Mandatory Binding Arbitration and Class Action Waiver
  18. Indemnification
  19. Third-Party Websites and Links
  20. Testimonials, Reviews, and Other Submissions
  21. Digital Millennium Copyright Act Notice
  22. Electronic Communications
  23. Assignment
  24. No Waiver
  25. Severability
  26. Termination
  27. SMS Permissions
  28. Entire Agreement
  29. Questions or Additional Information

1. WEBSITE USE

By using the Pain Free UK website and agreeing to these Terms, you represent that you are at least the age of majority in your residence. If you use the website, you affirm that you have the legal capacity to enter into a binding contract, have read this Agreement, and agree to its terms.

2. PRIVACY & SECURITY DISCLOSURE

Our privacy policy can be viewed at https://painfreeuk.co/pages/privacy-policy. The Privacy Policy is incorporated into these Terms by reference and forms a part of these Terms.

3. GENERAL CONDITIONS AND WEBSITE USER CONDUCT RESTRICTIONS

All aspects of our website are protected by UK and international copyright, trademark, and other intellectual property laws. You do not acquire ownership or other rights by downloading or using the website or any material on it.

You agree not to use or attempt to use the website or any products or services in any unlawful manner or for any unlawful purpose. You further agree not to commit any unlawful act or attempt to commit any unlawful act on or through the website, including but not limited to:

  1. Hacking or other attacks on the website
  2. Publishing vulgar, abusive, obscene, or defamatory material
  3. Soliciting others to commit unlawful acts
  4. Violating international, federal, or local regulations
  5. Infringing intellectual property rights
  6. Harassing, harming, defaming, or discriminating against individuals
  7. Submitting false or misleading information
  8. Uploading viruses or malicious code
  9. Collecting personal information of others
  10. Circumventing security features

Pain Free UK reserves the right to terminate your access to the website or any of its services if it determines that you (1) do not comply with these Terms; (2) provide false or incomplete information during registration; (3) engage in conduct that harms Pain Free UK's rights or interests in the website, services, or property; or (4) for any or no reason whatsoever without prior notice to you.

4. PRODUCTS SOLD FOR PERSONAL USE ONLY

You agree that any products or services purchased from Pain Free UK will be used for personal, non-commercial use. You will not resell, redistribute, modify, or export any product ordered from the website.

5. NO MEDICAL ADVICE AND THE ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION

The material on the website is for informational purposes only and is not intended as medical advice. You should consult a physician before using any information provided by Pain Free UK. Always consult a medical doctor before modifying your diet, using a new product, or doing new exercises.

While we strive to provide accurate information, errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, and availability may occur. We reserve the right to correct errors and change or cancel orders if any information on the website is inaccurate.

6. MODIFICATIONS TO THE WEBSITE AND PRICES

We reserve the right to modify or discontinue access to the website without notice at any time. We shall not be liable to you or any third party for any modification, suspension, or discontinuance of access.

7. PAYMENT

All charges are in GBP (£).

By submitting payment information to us, you represent and agree that:

  • You are authorized to use that card or account
  • All payment information is complete and accurate
  • You are responsible for any payment card fees
  • Sufficient funds exist to pay the amount(s) due

8. ORDER PLACEMENT AND ACCEPTANCE

Your electronic order confirmation does not signify our acceptance of your order. We reserve the right to accept or deny shipment to anyone for any reason.

9. SUBSCRIBE & SAVE PROGRAM

If you purchase a subscription, it is automatically billed every thirty (30) days to the payment method you provided until you cancel. You must cancel your subscription forty-eight (48) hours prior to your next billing date to avoid the next scheduled order.

10. SHIPPING

Pain Free UK ships internationally. Please refer to our Shipping Guide for detailed information.

11. DELIVERY CONFIRMATION

Delivery confirmation provided by the carrier is deemed sufficient proof of delivery.

12. MONEY BACK GUARANTEE

Pain Free UK offers a Money-Back Guarantee on certain purchases for a full refund according to the terms in our Refunds and Return Policy.

13. STANDARD RETURN AND REFUND POLICY

Refer to our detailed Returns and Refund Policy for more information.

14. SOCIAL MEDIA

Interactions on social media platforms are not controlled by us and are subject to the policies of those platforms.

15. DISCLAIMER OF WARRANTIES

Except where prohibited by law, this website and all products are provided "as is," "as available," without warranties of any kind.

16. DISCLAIMER OF LIABILITIES

Except where prohibited by law, Pain Free UK shall not be liable for any indirect, incidental, exemplary, or consequential damages.

17. DISPUTE RESOLUTION BY MANDATORY BINDING ARBITRATION AND CLASS ACTION WAIVER

You agree that any dispute or claim arising from or relating to these Terms shall be submitted to binding arbitration.

18. INDEMNIFICATION

You agree to indemnify, defend, and hold harmless Pain Free UK from any and all claims arising out of your breach of these Terms or violation of any law.

19. THIRD-PARTY WEBSITES AND LINKS

We are not liable for any third-party websites or materials linked to our website.

20. TESTIMONIALS, REVIEWS, AND OTHER SUBMISSIONS

Any content submitted to the website, including testimonials and reviews, may be used by Pain Free UK.

21. DIGITAL MILLENNIUM COPYRIGHT ACT NOTICE

Pain Free UK respects intellectual property rights and responds to notices of copyright infringement.

22. ELECTRONIC COMMUNICATIONS

You agree that communications from Pain Free UK are equivalent to written communications.

23. ASSIGNMENT

You may not assign any of your rights under these Terms.

24. NO WAIVER

Failure to assert a right under these Terms does not constitute a waiver of that right.

25. SEVERABILITY

If any provision of these Terms is determined to be unlawful, the remainder shall remain enforceable.

26. TERMINATION

Sections 2-5, 12-28, and other obligations shall survive the termination of this Agreement.

27. SMS PERMISSIONS

By submitting your phone number, you agree to our Messaging Terms and Privacy Policy.

28. ENTIRE AGREEMENT

These Terms constitute the entire agreement between you and Pain Free UK.

29. QUESTIONS OR ADDITIONAL INFORMATION

For questions or additional information, please contact Customer Support at support@painfreeuk.co or by phone at +44 74 9147 2964.